I HAVE SIGNED FOR MY PARCEL AND SINCE REALISED IT IS DAMAGED WHAT CAN I DO ?

Please call us as soon as possible on 0117 911 7895 and inform us of any issues with your order. We need to be notified within 48hours of receiving the goods for us to open up our claims procedures.

Any issues reported outside of this window may incur charges at VITCAS’s discretion following our terms and conditions here. We may ask you to provide photographs of your items.

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